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11-8-05:
Arizona Professionals Flock to
Online Licensing
Common
Licensing System Increases Efficiency and Improves Service
The Government Information
Technology Agency, through the Arizona @
Your Service (AAYS) Web Portal, is implementing an automated
Common Licensing System (CLS) for Arizona’s professional licensing and
regulatory agencies.
The CLS increases customer service and reduces agency costs. The system
provides a convenient way for license holders to renew professional and
business license(s) via the Internet.
 Arizona
State Board of Pharmacy is the first board to utilize the new CLS for online renewal services for its Pharmacists and Pharmacies. To
date, over 1100 pharmacist renewals have been processed using this
system.
Licensing management functions at most boards and commissions can be
facilitated through a simple set of common business functions. The State
of Arizona is using technology as a means of optimizing business
functions for Arizona’s licensing and regulatory agencies. Future phases
of CLS will include even more features to improve operations at State
agencies.
The CLS allows small agencies to utilize a common infrastructure to
manage their online licensing needs. This system builds an economy of
scale that allows agencies to efficiently manage their licensees and
offer online renewal services.
The Common Licensing System is designed for boards and commissions that
have limited staff and computer processing capabilities. This effort
complements the On-Line Registration System, in use at the
Registrar of Contractors and
Department of Real Estate, which
is designed for agencies with robust processing capabilities.
Via these two Internet-based licensing products, AAYS provides a suite
of licensing services to meet the requirements of State agencies, boards
and commissions regardless of their size or transaction volumes.
Feature-Rich
Boards and commissions can
customize implementation of the CLS to meet their specific requirements.
The system can be easily configured with the following options:
|
Features of the Common
Licensing System |
| On-line License Renewal |
Report Licensee Status |
| On-line Fee Payment |
Licensing Home Page (sub
portal) |
| Change Licensee Contact Information |
On-Line Survey |
| Report Continuing Education |
Configurable Text
Administration |
| Citizen Complaint Submission |
License Fees/Penalties Administration |
| Report Licensee Statistics |
Continuing Education
Administration |
Quick to Implement
Because many agencies have
similar business requirements, the development and implementation cycle
of the Common Licensing System is approximately 10 weeks per agency.
Five agencies are slated for implementation in the next several months
and include the Board of
Naturopathic Examiners and the
Board of Technical Registration.
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