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8-17-05:
Governor Transforming State through
Technology
Registrar of Contractors and Real Estate Offering
License Renewals Online
 Recognized
nationally by her peers for her efforts to transform the way State
Government does business, Governor Napolitano has embarked on an
aggressive agenda for E-Government. While Arizona has consistently
ranked near the top of national technology surveys, much progress has
been made by both large and small agencies in recent months. Online
licensing is one of the fastest growing government services offered to
citizens over the internet, and Arizona is a national leader in this
effort.
 “Online
licensing offers Arizona businesses another choice when renewing their
licenses. It is more convenient for the licensee and more efficient for
the state agency.”
~ Governor Janet Napolitano
Based on Governor Napolitano’s leadership, Online Licensing is quickly
becoming popular in the State. Since the process of license renewal is
cumbersome for many businesses and staff intensive for state agencies,
the Government Information Technology Agency has prioritized Online
Licensing.
Over the coming months a sequence of state agencies will be offering
online renewal of licenses as an ongoing part of this E-Government
initiative. Most recently, the Arizona Registrar of Contractors
announced the availability of their online service. This service allows
Arizona’s 52,000 contractors in the to renew their licenses online.
“We’re proud to provide online license renewal so contractors can
more easily keep their licenses current and focus on running their
businesses,”
~ Israel G. Torres, Director of the Arizona Registrar of Contractors.
ROC follows the Department of Real Estate which has seen explosive
growth in the number of online renewals since going live with its own
licensing system in January. (Read More)
Several other agencies are currently offering licensing online, but this
is only the beginning! The Arizona Department of Insurance is currently
developing a similar application for their 110,000 licensees and other
agencies are working on similar applications.
Scroll right to see more photos from the presentation
Thousands of Realtors
Renew their Licenses Online
Arizona Department of Real Estate has seen
explosive growth since going live with its online licensing system in
January. So far, there have been over 3900 renewals processed online and
over 6300 employee changes. The graph below shows the number of online
license renewals and changes to existing licenses through July. Each of
these license renewals represents an increase in convenience for
realtors and an increase in efficiency for the state.
Online processing considerably reduces the handling of each renewal
required by the Department of Real Estate personnel, which, in turn,
increases efficiency and decreases error rates.
This online licensing system was developed by a team composed of
personnel from the Government Information Technology Agency and the
Arizona @ Your Service web portal, along with the Arizona Department of
Real Estate and IBM.
Agencies Offering Licensing/Permitting Online:
Administrative Office of the Courts
Arizona Board of Optometry
Arizona Board of Nursing
Arizona Department of Environmental Quality
Arizona Department of Real Estate
Arizona Department of Transportation
Arizona Department of Weights and Measures
Arizona Government University
Structural Pest Control Commission
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